Closing Specialist (FT)

Westfield, MA

Job Title: Closing Specialist 

Department: Retail Loan

Job Status: Full Time 

FLSA Status: Non-Exempt

Grade: 7 

Amount of Travel: Some Travel

Reports To: Closing/Funding Manager 

Positions Supervised: N/A 


POSITION SUMMARY

The Closing Specialist is responsible for preparing and reviewing all closing documents for mortgage, equity and 

consumer loans. Ensures documents are in compliance with TRID, state, federal and secondary market 

guidelines as well as bank policies. Performs a pre-close review of completed documents prior to loan funding 

and a post-close review of all final documents for accuracy prior to exporting to the Loan Servicing department.

ESSENTIAL FUNCTIONS

  • Responsible for reviewing all loan closing documents of mortgage and equity loans and ensuring 
  • accuracy to have a fully compliant loan. 
  • Prepare subordination documents.
  • Work with third party vendors to obtain verbal verifications of employment prior to closing.
  • Review loan documents from respective Attorney for accuracy, including but not limited to; title review, 
  • insurance (homeowners, flood & title), title commitment, Closing Protection Letter and wire 
  • information.
  • Perform post-close QC review of closing packages prior to exporting the file to the DNA system 
  • shipment to the Loan Servicing Department. Track and obtain missing documents and signatures
  • E-Record mortgage, equities and modifications through Simplifile system.
  • Send required documentation to Servicing to book loans in DNA system. 
  • Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
  • Must adhere to all bank and regulatory policies and procedures specific to position.
  • Performs additional duties as requested.

POSITION QUALIFICATIONS

  • Competencies
  • Attention to Detail
  • Organizational Relations
  • Productivity & Time Management
  • Quality
  • Teamwork & Cooperation

Education/Experience/Skills & Abilities

  • Associates degree or relevant job-specific experience.
  • Prior Loan Processing or Closing experience a plus.
  • Must have a high degree of attention to detail.
  • Ability to work under pressure with multiple projects and deadlines.
  • Mortgage, equity or consumer loan closing knowledge preferred.

PHYSICAL DEMANDS

Physical Demands Lift/Carry

Stand Occasionally 10 lbs or less Not Applicable

Walk Occasionally 11 – 20 lbs Not Applicable

Sit Frequently 21 – 50 lbs Not Applicable

Handling/Fingering Occasionally 51 – 100 lbs Not Applicable

Reach Outward Occasionally Over 100 lbs Not Applicable

Reach Above Shoulder Not Applicable Push/Pull

Climb Not Applicable 12 lbs or less Not Applicable

Crawl Not Applicable 13 – 25 lbs Not Applicable

Squat or Kneel Not Applicable 26 – 40lbs Not Applicable

Bend Not Applicable 41 – 100 lbs Not Applicable

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None

BENEFITS:

Westfield Bank offers a comprehensive benefits package designed to support employees' health, financial wellbeing, and work-life balance. Benefits may include medical, dental, and vision insurance, health savings and 

reimbursement accounts, paid time off and holidays, 401(k) with company match, company-funded ESOP, life and 

disability insurance, employee assistance programs, tuition reimbursement, and employee banking benefits.

Westfield Bank is proud to invest in our employees by offering benefits that help support their health, financial 

security, professional growth, and overall quality of life.

Benefits are subject to eligibility requirements and plan provisions and may be changed or discontinued at the 

Bank's discretion.

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been 

included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and 

abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate

JOB CODE: 1000981