Teller (FT) East Main Street Branch
Job Title: Teller
Department: East Main Street
Job Status: Full Time
FLSA Status: Non-Exempt
Grade: 5 $17.55/hr. - $25.19/hr.
Amount of Travel: Some Travel
Reports To: Branch Manager
Positions Supervised: N/A
POSITION SUMMARY
Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries.
ESSENTIAL FUNCTIONS
- Adheres to established Westfield Bank customer service standards.
- Provides information regarding bank products to all potential customers both retail and commercial.
- Independent performance of all teller transactions and related services.
- Maintains security of cash drawer.
- Proves cash drawer at end of day.
- Meets assigned referral goals through referral of bank products and services to meet customers’ banking needs.
- Assists in resolving customer problems as they arise.
- May assist with balancing the ATM.
- Assist customers with Safe Deposit.
- Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
- Must adhere to all bank and regulatory policies and procedures specific to position. Assumes additional responsibilities as requested
POSITION QUALIFICATIONS
Competencies
|
| Education/Experience/Skills & Abilities
|
| PHYSICAL DEMANDS | |
| Physical Demands | Lift/Carry |
| Stand Frequently | 10 lbs or less Frequently |
| Walk Frequently | 11 – 20 lbs Frequently |
| Sit Occasionally | 21 – 50 lbs Occasionally |
| Handling/Fingering Constantly | 51 – 100 lbs Not Applicable |
| Reach Outward Frequently | Over 100 lbs Not Applicable |
| Reach Above Shoulder Occasionally | Push/Pull |
| Climb Occasionally | 12 lbs or less Occasionally |
| Crawl Occasionally | 13 – 25 lbs Occasionally |
| Squat or Kneel Frequently | 26 – 40lbs Occasionally |
| Bend Frequently | 41 – 100 lbs Occasionally |
|
N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements None |
Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.