Administrative Sales Assistant (FT)

Chicopee, MA

Job Title: Administrative Sales Assistant                                                 

Department: Wealth Management

Job Status: Full Time                                                                                     

FLSA Status: Non-Exempt

Grade: 7                                                                                                             

Amount of Travel: Some Travel                

Reports To: VP, Wealth & Product Management                              

Positions Supervised: N/A

POSITION SUMMARY 

Under the general direction of the VP, Wealth & Product Management, the Investment Sales Assistant performs all daily tasks required for transactions related to the investment of client accounts located with the broker/dealer. The investment sales assistant must adhere to regulatory compliance standards at all times.

ESSENTIAL FUNCTIONS

  • Assists investment advisor representatives in processing and recording all transactions relating to client accounts on the Broker/Dealer operation system and in maintaining accurate reports on selected accounts not reported on the Broker/Dealer system.
  • Initiates new account openings and prepares documents for signatures.
  • Records product trade for investment advisor representatives’ clients when needed.
  • Assists with investment profiles and product placement process.
  • Maintains files and prepares forms and records as required for client accounts.
  • Maintains ongoing SEC/FINRA compliance standards by attending product educational and compliance meetings/seminars.
  • Attends monthly departmental meetings and assists in coordinating client seminars and employee training.
  • Provides bank-wide referral report to the payroll department for processing on quarterly basis.
  • Prepares routine correspondence and is primary telephone liaison for incoming telephone communication to department officers and clients.
  • Performs other clerical and investment-related functions as assigned.
  • Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
  • Must adhere to all bank and regulatory policies and procedures specific to position.
  • Performs additional duties as requested

POSITION QUALIFICATIONS

Competencies

  • Communication
  • Customer Relations
  • Dependability
  • Ethics
  • Job Knowledge
  • Productivity & Time Management

Education/Experience/Skills & Abilities

  • Bachelor’s degree or equivalent and a minimum of two years of financial services experience.
  • Excellent PC skills, including Microsoft Word Excel & Access.
  • Ability to interact effectively with co-workers, clients and management.  
  • Must be detailed oriented and highly organized and possess excellent oral, written communication skills and analytical skills.  
  •  Demonstrate confidentiality and discretion with respect to all clients and firm information.  

 PHYSICAL DEMANDS

Physical Demands

Lift/Carry

Stand                                  Occasionally

10 lbs or less                  Frequently

Walk                                   Occasionally

11 – 20 lbs                      Frequently

Sit                                       Frequently

21 – 50 lbs                     Occasionally

Handling/Fingering         Frequently

51 – 100 lbs                   Not Applicable

Reach Outward               Frequently

Over 100 lbs                  Not Applicable

Reach Above Shoulder   Occasionally

Push/Pull                                                                                              

Climb                                 Occasionally

12 lbs or less                  Occasionally

Crawl                                 Occasionally

13 – 25 lbs                      Occasionally

Squat or Kneel                 Occasionally

26 – 40lbs                       Occasionally

Bend                                  Occasionally

41 – 100 lbs                    Occasionally

N (Not Applicable)          Activity is not applicable to this occupation.

O (Occasionally)               Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F (Frequently)                   Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C (Constantly)                   Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included.   It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities.  Additional functions and requirements may be assigned by supervisors as deemed appropriate.

 


JOB CODE: 1000916